Shipping policy

Shipping Policy

We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review the details of our shipping process below:

Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly extended.

Shipping Methods & Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided at checkout and are calculated from the date of dispatch, not the order date. Please note that delays may occur due to factors outside our control, such as customs processing or courier disruptions.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery option. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

International Shipping
We ship internationally to selected countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Incorrect Address Information
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us. We will work with the courier to resolve the issue. However, we are not liable for delays caused by shipping carriers or unforeseen circumstances.

Contact Us
If you have any questions regarding shipping or your order, please contact our support team, and we will be happy to assist you.